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Last Updated : 19th March 2026
At Singge Palace Ladakh (“we,” “our,” or “us”), your privacy and security are as important to us as your comfort during your stay. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website (singgepalaceladakh.com) or book a stay with us.
To provide you with a seamless and hassle-free experience, we collect the following types of information:
Personal Identification Information: Name, email address, phone number, physical address, and government-issued ID details (required by local law for hotel check-ins).
Payment Information: Credit/debit card details or UPI information. (Please note: Payment processing is handled by secure third-party payment gateways; we do not store your complete financial details on our servers).
Stay Preferences: Room requests, dietary requirements (such as Jain food requests), travel itineraries, and any medical requirements (like oxygen support needs) to ensure your safety and comfort.
Technical Data: IP address, browser type, device information, and website usage data collected through cookies.
We use the information we collect primarily to fulfil our promise of dependable hospitality: we use your information To process and confirm your room reservations and tour packages. To communicate with you regarding your booking, check-in details, and any pre-arrival assistance. To customize your stay based on your preferences and dietary needs. To process payments securely and prevent fraudulent transactions. To comply with local legal and regulatory requirements (such as guest registration with local authorities). To improve our website’s functionality and user experience.
We deeply respect your privacy and will never sell your personal information. We only share your data with trusted third parties under the following circumstances:
Service Providers: We may share necessary details with third-party booking engines, payment gateways, and travel partners (like taxi services for your Leh Ladakh tour) strictly to fulfill your requests.
Legal Obligations: We are required by law to share guest registration details with local government and law enforcement authorities in Ladakh.
Your trust is our foundation. We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and financial data during transmission. While no method of transmission over the internet is 100% secure, we continuously update our protocols to safeguard your information.
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site, remember your preferences, and ensure the website loads efficiently. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features (like the booking engine).
You have the right to:
Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Opt-out of receiving promotional or marketing emails by clicking the “unsubscribe” link in our communications.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page before making a new reservation to stay informed about how we protect your information.
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our team:
Singge Palace Hotel Old Leh Road, Singge Palace Road, Leh, Ladakh 194101, Email: reservations@singgepalaceladakh.com , Phone: +91 94691 81111
Singge Palace Hotel
P. Namgyal Road, Sheynam, Leh, Union Territory of Ladakh, Ladakh 194101
Tel.: +91 (0)94691-81111 (Reservations)
Tel: +91 (0)99065-46278 (Sales)
Email : reservations@singgepalaceladakh.com
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